BaZiWar

Billing & Subscriptions

Effective date: June 10, 2026 · Last updated: June 10, 2026

This Billing & Subscriptions policy describes how paid plans, renewals, refunds, and billing support work for BaZiWar, operated by Luxey Holdings LLC and Ofye Group ("we," "us"). It supplements our Terms of Service and Privacy Policy.

1. Subscription Plans

BaZiWar offers Free, Pro, Advanced, and Advanced War tiers. Feature access varies by plan and may change as the product evolves. Current plan details and pricing are shown in the app under Settings → Subscription and at checkout.

2. How You Are Billed

Depending on how you subscribe, payment is processed by one of the following:

• Apple App Store — iOS in-app purchases and subscriptions billed to your Apple ID.
• Google Play — Android in-app purchases and subscriptions billed to your Google account.
• Stripe — web checkout links for subscriptions billed by Stripe. Charges may appear as Luxey Holdings LLC, Ofye Group, or BaZiWar on your statement.

We do not store full payment card numbers on our servers. Payment data is handled by Apple, Google, or Stripe according to their respective privacy and security policies.

3. Automatic Renewal

• Paid subscriptions renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled before renewal.
• For Apple or Google subscriptions, cancel at least 24 hours before renewal in your Apple ID or Google Play subscription settings.
• For Stripe checkout subscriptions, use the customer portal link in your receipt email or contact support@baziwar.com.
• Price changes take effect at the start of the next renewal period after notice, where required by applicable law or platform policy.

4. Free Trials and Promotions

If a free trial or promotional offer is available, terms will be shown at signup. Unless you cancel before the trial ends, your subscription may convert to a paid plan and you may be charged according to the displayed price.

5. Refunds

• Apple / Google purchases — refunds are governed exclusively by Apple or Google refund policies. Contact Apple or Google support for App Store or Play Store billing disputes.
• Stripe purchases — refund requests may be submitted to support@baziwar.com within 14 days of purchase with your account email and transaction details. Refunds are granted at our discretion except where required by law.
• Unused subscription time, partial periods, or unused digital content generally are not refundable unless required by applicable law.

6. Cancellations

You may cancel a paid subscription at any time. After cancellation, access continues through the end of the current paid period unless otherwise stated at checkout. Cancelling does not automatically delete your BaZiWar account.

7. Failed Payments

If a renewal payment fails, your plan may be downgraded or suspended until payment succeeds. We may retry billing according to the payment processor's rules.

8. Taxes

Prices may exclude applicable taxes unless stated otherwise. Apple, Google, or Stripe may collect and remit taxes where required.

9. Account Deletion and Billing Records

Deleting your BaZiWar account does not automatically cancel an active App Store, Google Play, or Stripe subscription. Cancel billing separately through the platform where you subscribed. We may retain billing records as required for accounting, tax, fraud prevention, and legal compliance.

10. Billing Support

For billing questions, refund requests, or receipt copies, contact the BaZiWar Support Team:

Luxey Holdings LLC and Ofye Group
Attn: Billing
PO Box 3315, San Felipe Rd Ste 49
San Jose, CA 95135
United States
support@baziwar.com

We aim to respond within 2 business days.